Privacy Policy
1. Commitment to Your Privacy
At Caribbean Realty Group (“we,” “our,” “the Company”), we value and respect your privacy. This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you interact with our website, request information, inquire about properties, or use our services, including SMS messaging programs if you choose to opt in.
2. Information We Collect
We may collect and process the following types of information when you interact with our services:
Information you provide directly to us, such as:
- First and last name
- Email address
- Mobile phone number
- Property preferences or inquiry details
- Location preferences, budget range, and purchase or rental interests
- Other information necessary to respond to your requests or provide services
This information is voluntarily provided when you complete forms, request information, schedule consultations, subscribe to communications, or otherwise contact us.
3. Use of Information
We use your personal information for the following purposes:
- To respond to property inquiries and service requests
- To provide information about listings, properties, and real estate services
- To schedule consultations, showings, and follow-up communications
- To send confirmations, alerts, reminders, and important updates
- To provide customer support and respond to questions
- To send SMS messages or notifications, if you have opted in, including transactional or marketing messages in accordance with your consent
4. SMS Messaging and Consent
If you choose to provide your phone number and receive SMS messages, we will collect and use your contact information with your explicit consent to send you messages related to:
- Property inquiry follow-ups
- Appointment confirmations and reminders
- Important updates regarding requested services
- Promotions or offers only if you have provided specific consent to receive marketing messages
Your consent to receive SMS messages is optional and is not required as a condition of purchase. You may withdraw your consent at any time by replying “STOP” to the number from which you receive messages. For help, you may reply “HELP” or contact us directly.
5. Sharing Information with Third Parties
Caribbean Realty Group may share your personal information only when necessary to provide the services you have requested or to operate our business, such as with:
- Service providers that assist with website hosting, CRM systems, communications, or technical support
- Payment processors or other vendors necessary to support business operations, when applicable
- Real estate professionals, affiliates, or partners involved in providing requested services, where appropriate
We do not share, sell, or rent your SMS mobile opt-in information with third parties or affiliates for marketing or promotional purposes.
6. How We Protect Your Information
We implement appropriate technical, administrative, and organizational safeguards to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we make reasonable efforts to protect your data, we cannot guarantee absolute security.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and personalize content. You may manage cookie preferences through your browser settings.
8. Your Rights
You may have certain rights regarding your personal information, including:
- The right to request access to your personal data
- The right to request correction or updating of your information
- The right to request deletion of your personal data, subject to applicable legal obligations
To exercise any of these rights or make inquiries regarding your information, please contact us using the contact details below.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective upon posting on this website.
10. Contact Information
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:
Caribbean Realty Group
