THE CARIBBEAN REALTY GROUP

PUERTO RICO

Privacy Policy

1. Commitment to Your Privacy

At Caribbean Realty Group (“we,” “our,” “the Company”), we value and respect your privacy. This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you interact with our website, request information, inquire about properties, or use our services, including SMS messaging programs if you choose to opt in.


2. Information We Collect

We may collect and process the following types of information when you interact with our services:

Information you provide directly to us:
  • First and last name

  • Email address

  • Mobile phone number

  • Property preferences or inquiry details

  • Location preferences, budget range, and purchase or rental interests

  • Any additional information necessary to respond to your requests or provide services

This information is voluntarily provided when you complete forms, request information, schedule consultations, subscribe to communications, or otherwise contact us.


3. Use of Information

We use your personal information for the following purposes:

  • To respond to property inquiries and service requests

  • To provide information about listings and real estate services

  • To schedule consultations and showings

  • To send confirmations, alerts, reminders, and important updates

  • To provide customer support

  • To send SMS messages (if opted in), including transactional or marketing messages in accordance with your consent


4. SMS Messaging and Consent

If you provide your phone number and opt in, you consent to receive SMS messages related to:

  • Property inquiry follow-ups

  • Appointment confirmations and reminders

  • Service-related updates

  • Promotions or offers (only if you have provided explicit consent)

Your consent is not required as a condition of purchase.

You may opt out at any time by replying “STOP”.
For assistance, reply “HELP” or contact us directly.


5. Sharing Information with Third Parties

Caribbean Realty Group may share your personal information only when necessary to operate our business or provide requested services, including:

  • Service providers (CRM, hosting, communications, support services)

  • Payment processors or operational vendors (if applicable)

  • Real estate professionals or partners involved in your transaction

Non-Sharing Clause (A2P Compliance)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


6. Data Security

We implement appropriate technical, administrative, and organizational safeguards to protect your personal information.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.


7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Personalize content

You may manage cookie preferences through your browser settings.


8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion of your data (subject to legal obligations)

To exercise your rights, contact us using the information below.


9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes become effective upon publication on this website.


10. Contact Information

If you have questions regarding this Privacy Policy, please contact:

Caribbean Realty Group
📧 office@caribbeanrealty.com
🌐 https://caribbeanrealty.com/